If your issue is resolved, you can skip the following steps.

try and push/pull to the connected Bitbucket Cloud repository.To Git remote URL using Bitbucket Cloud username:.From Git remote URL using email address:.In the case that the email address is used as the username in the URL, the URL will need to be adjusted like so: Please check your Git remote URL for this issue. Some Git remote URLs in Sourcetree may be using a user’s email address which could cause authentication errors. Authentication with app passwords do not support the use of a user’s email address as the username.***Please note, the following steps are for Sourcetree for Windows.*** So, if you are using Sourcetree for Windows and experiencing this issue please take the following steps for resolution. What is the fix (or workaround)? Windows-specific resolution Instead, we strongly believe this issue is related to issues with how Windows Git Credential Manager is potentially caching and still using bad credentials (even after users have updated their Bitbucket account password to an app password in Sourcetree for Windows). Remote: App passwords are recommended for most use cases and can be created in your Personal settings:Īlthough this issue occurs when switching to an app password, we have determined this issue is not caused by the use of app passwords themselves. Remote: See our community post for more details: Error: remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication. push/pull from their connected Bitbucket Cloud repository) they receive the following error message indicating that they are still using their account password and need to change to using an app password. However, when users then go to execute Git operations from Sourcetree (i.e. After updating the used password to the user’s new app password, Sourcetree verifies that it was able to successfully authenticate the connected Bitbucket Cloud account (as shown below): What is the issue?Ĭurrently, the issue shows when a user goes into their connected Bitbucket Cloud account in Sourcetree for Windows and updates their password to their new app password. We have not noticed any similar issues with Sourcetree for Mac. Please note, this issue is specific for Sourcetree for Windows. We want to take the time to discuss it and provide a workaround to resolve the issue. Select Skip Setup from the Clone your first repo box (you'll do this from within Bitbucket for this tutorial).With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for security purposes, how to create and use app passwords, and an informative FAQ) a number of Sourcetree for Windows users have brought to our attention an issue they are experiencing. For information about setting up SSH for your account, see Set up an SSH key.ħ.

When you enter your account details, you can choose whether you prefer to connect with HTTPS or SSH. Keep the default Auth Type and select Connect Account to enter your Bitbucket credentials. After you select a Host, enter your hosting details. Open Sourcetree, select the gear icon and then select Accounts.Ħ. Install Sourcetree as you would any other installation. Select the button for downloading Sourcetree from the Sourcetree website.ĭouble-click the downloaded file to open it. Install Sourcetree for Bitbucket Data Center and Server Sourcetree provides you with an interface that gives you the same capabilities you have with Git without the need to use the command line. If you prefer to use Git from the command line, feel free to skip this step.

Clone your repository and manage files locally.

Create a personal repository for the tutorial.

Bitbucket sourcetree download